Awarded contract

Integrated Urgent Care (IUC) Clinical Navigation Hub

Details

Buyer: NHS Leicester, Leicestershire and Rutland Integrated Care Board
Supplier(s): DHU Health Care CIC (DHU)
Value: £4,600,000
Topic: Health services
Published: 11 March 2026
Source: uk:find_a_tender

Tender description

Provision of a clinical triage and navigation service in response to people's urgent health care needs, following referral from NHS111 or healthcare professionals in the community. Lot 1: Description of the services to be provided: Provision of a clinical triage and navigation service in response to people's urgent health care needs, following referral from NHS111 or healthcare professionals in the community. The ICB is intending to award a contract to an existing provider following direct award process C, where the existing provider is satisfying the existing contract and will likely satisfy the proposed new contract, and the contract is not changing considerably, and the test for considerable change is not met. The approximate lifetime value of the contract is c. £4.6m The dates between which the services are intended to be provided are: 01/04/2026 to 31/03/2027.

Timeline

Completed: Award date3 March 2026
Completed: Award published11 March 2026
Current notice

About the buyer

NHS Leicester, Leicestershire and Rutland Integrated Care Board commissions health services for Leicester, Leicestershire and Rutland. The board is clustered with NHS Northamptonshire Integrated Care Board. The two boards share one board meeting and a single leadership team while remaining separate legal entities. Recent award notices cover urgent care centres and same day access in primary care.

Health care contract awards are published under the Provider Selection Regime.

Over the past 5 years, most of NHS Leicester, Leicestershire and Rutland Integrated Care Board's contract awards have been in health and social work and public administration and defence.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@nhs-leicester-leicestershire-and-rutland-integrated-care-board.gov
Commercial Director	+44 •••• ••••••	••••••••@nhs-leicester-leicestershire-and-rutland-integrated-care-board.gov
Procurement Manager	+44 •••• ••••••	••••••••@nhs-leicester-leicestershire-and-rutland-integrated-care-board.gov
Category Lead	+44 •••• ••••••	••••••••@nhs-leicester-leicestershire-and-rutland-integrated-care-board.gov
Senior Buyer	+44 •••• ••••••	••••••••@nhs-leicester-leicestershire-and-rutland-integrated-care-board.gov
Contracts Manager	+44 •••• ••••••	••••••••@nhs-leicester-leicestershire-and-rutland-integrated-care-board.gov