Communications Consumer Panel: Moving Home, Staying Connected (consumer research, telecoms and postal services)
Details
- Supplier(s)
- Strat7 Limited, trading as Jigsaw Research
- Value
- £49,300
- Duration
- 3 months
- Topic
- Market research services
- Published
- 11 March 2026
- Source
- uk:contracts_finder
Tender description
Research to understand recent consumer experience of moving home and interacting with telecoms and postal providers, focusing on fairness , service continuity, and challenges during transitions such as switching providers, upgrading/downgrading services, or encountering digital transformations (migrating from PSTN to IP networks, or to an area with different infrastructure or connectivity challenges).
Timeline
- Completed: Award date23 January 2026
- Completed: Award published11 March 2026Current notice
- Completed: Contract expiry date5 May 2026
About the buyer
The Office of Communications (Ofcom) is the UK's communications regulator, covering broadcasting, telecoms, post and spectrum as a non-departmental public body. Competitions for its contracts usually run as an Invitation to Tender process, procured directly by Ofcom's own commercial team. Larger opportunities also typically route through Crown Commercial Service frameworks or frameworks hosted by public bodies.
Over the past 5 years, most of Ofcom's contract awards have been in business services, software and information systems and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov |
22 similar open tenders
See more open tenders related to Market research services.
- Open tender
Economic Development Strategy - Co Laois
- Open tender
ISAM Programme Feasibility Study
- Open tender
Media Literacy Social Return on Investment
- Open tender
Screen Culture 2033 Interim Evaluation
- Open tender
South Yorkshire Resident Survey
- Open tender
South Yorkshire Resident Survey
Related topics
Topics related to Communications Consumer Panel: Moving Home, Staying Connected (consumer research, telecoms and postal services), ranked by notice volume.
- 28,033£1.7tn
- 4,413£290.4bn
Related buyers
Buyers similar to Office of Communications (Ofcom).
- 2,955£729.2m
- 1,210£14.4bn
- 824£8.9bn
- 546£16.2bn
- 504£4.2bn
- 446£130.9m
- 400£429.0m
- 356£1.7m
- 324£340.8m
- 288£10.2bn
Finding public sector work shouldn't be hard
Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.