003174 - Preliminary Market Engagement (PME) for Education Fixed Penalty Notice (FPN) Processing System
Details
- Value
- £90,000
- Topic
- Industry specific software package
- Published
- 11 March 2026
- Submission
- 18 March 2026
- Source
- uk:find_a_tender
Tender description
The council are inviting suppliers to participate in preliminary engagement to gain insight from the market with the purpose of making any potential future exercise, well framed, feasible, focused and of likely interest to the market. Durham County Council requires a secure, end to end digital system to manage the full lifecycle of Fixed Penalty Notices (FPNs) relating to school attendance. The system must support high volume processing (2,500-3,000 notices per term; peaks of >7,500 referrals annually) and reduce manual workload through automation, intelligent validation, and workflow management. The system must integrate with existing infrastructure and replace current manual processes involving Microsoft Forms, spreadsheets, Word mail merges, SharePoint/Extranet uploads, and manual cross-checks.
Timeline
- Completed: Pre-tender published11 March 2026Current notice
About the buyer
Durham County Council delivers local government services across County Durham, and buys as a local authority with its own corporate procurement team. Durham is one of twelve north-east councils sourcing goods and services through the North East Procurement Organisation. Specialist professional services can be sourced through the Bloom NEPRO framework across nineteen categories. The council also procures on behalf of additional public bodies beyond Durham itself.
Over the past 5 years, most of Durham County Council's contract awards have been in health and social work, construction work and transport equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@durham-county-council.gov |
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