Awarded contract

Ticket Retailing & Validation Solutions

Details

Value
£29,167,795
Duration
6 years
Topic
Ticket-validation machines
Published
5 March 2026

Tender description

Northern Trains Limited has a requirement to replace its existing Ticket Retailing & Validation solution by December 2026 due to the incumbent supplier's withdrawal from the UK rail ticketing market. Northern are therefore looking to engage the supply market to understand the solutions available. Northern Trains Limited Invitation to Tender is for the provision of a technology solution that satisfies two main outcomes for Northern: •Suitable replacement of the on-train and ticket office solution to maintain and safeguard ticket retailing and validation provision •Deliver on NTL's dependency into the PAYG programme for EMV A successfully delivered solution must meet 11 significant requirements: 1)Complete Ticket Issuing System (TIS) for All Devices 2)Architecture Description of All Components 3)Full Range of Retailing Options Available Day One 4)RDG Accreditation and Compliance 5)Adherence to Project Delivery Timelines 6)Customer Payment Type Acceptance 7)Support for ITSO PAYG Smartcards 8)TfGM cEMV PAYG Capability 9)Customer Travel Options and Fare Types 10)End-of-Shift Accounting Functionality 11)Ticket Inspection and Validation Functionality ## Contract award Title: Ticket Retailing & Validation Solutions

Timeline

  1. Completed: Award published5 March 2026
    Current notice
  2. Completed: Award date5 March 2026
  3. Next: Contract expiry date31 March 2032in 5 years

About the buyer

Northern Trains Ltd operates passenger rail services across the North of England as a publicly owned local transport organisation. DfT Operator has run the company since Northern returned to public ownership in March 2020.

Suppliers of safety-critical goods, works and services register on RISQS to gain audited status. A published pipeline lists upcoming tendering opportunities for engineering, construction and safety-critical projects each year.

Over the past 5 years, most of Northern Trains Ltd's contract awards have been in construction work, repair and maintenance and architectural and engineering services.

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