ICR Support and Maintenance STA
Details
- Supplier(s)
- Tungsten Automation UK Ltd
- Value
- £284,304.08
- Duration
- 5 years
- Topic
- Software support services
- Published
- 2 March 2026
- Source
- uk:find_a_tender
Tender description
The NHSBSA has previously purchased a perpetual license for the Tungsten (formerly known as Kofax) ICR Solution made up of a product suite including KTT. This contract is for the support and maintenance of the Kofax ICR Solution previously procured by the NHSBSA. This contract will be for 5 years, covering support of the product until it is end of life. The contract will commence on 1 March 2026 and run until the 28 February 2031. The contract was signed on the 17 March 2026 following completion of the standstill period. ## Contract award Title: ICR Support and Maintenance
Timeline
- Completed: Award date27 February 2026
- Completed: Award published2 March 2026Current notice
- Next: Contract expiry date28 February 2031in 4 years
About the buyer
NHS Business Services Authority operates as a healthcare buyer, delivering national support services across the NHS in England. Much of this procurement flows through framework agreements and the Crown Commercial Service. Commercial teams grade contracts as Gold, Silver or Bronze according to value and risk.
Over the past 5 years, most of NHS Business Services Authority's contract awards have been in education and training, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov |
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