GB-Liverpool: EM152 - Replacement of Service Management System
Details
- Supplier(s)
- ISERVICE SOLUTIONS LIMITED
- Value
- £1
- Duration
- 5 years
- Topic
- Software package and information systems
- Published
- 5 March 2026
- Source
- uk:contracts_finder
Tender description
LSTM is seeking to procure a modern, comprehensive service desk solution to support its future operational and strategic needs. The existing contract for the current system concludes on 31st January 2026, providing an opportunity to review the market and identify a solution that best aligns with LSTM's evolving requirements. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
Timeline
- Completed: Award published5 March 2026Current notice
- Completed: Award date16 March 2026
- Next: Contract expiry date15 March 2031in 4 years
About the buyer
LSTM is a higher education buyer where each department holds its own budget and buys its own goods and services. LSTM is a member of the North West Universities Purchasing Consortium, which gives access to regional and national frameworks. Higher-value purchases go to the procurement team for advice before any formal tender.
Over the past 5 years, most of LSTM - Liverpool School of Tropical Medicine's contract awards have been in research and development, architectural and engineering services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@lstm-liverpool-school-of-tropical-medicine.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@lstm-liverpool-school-of-tropical-medicine.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@lstm-liverpool-school-of-tropical-medicine.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@lstm-liverpool-school-of-tropical-medicine.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@lstm-liverpool-school-of-tropical-medicine.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@lstm-liverpool-school-of-tropical-medicine.gov |
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