Awarded contract

Cloud Contact Centre

Details

Supplier(s)
8X8 UK LIMITED
Value
£1,631,359.2
Duration
3 years
Topic
Communications network
Published
3 March 2026

Tender description

Licences for 8x8 Cloud Contact Centre

Timeline

  1. Completed: Award published3 March 2026
    Current notice
  2. Completed: Award date13 March 2026
  3. Next: Contract expiry date12 March 2029in 2 years

About the buyer

The Office for National Statistics operates as a non-departmental public body accountable to the UK Statistics Authority, and buys through its own central Procurement Unit. Smaller orders are handled by delegated purchasing officers across the organisation. Larger opportunities are scrutinised by a Business Investment Group before going to a Portfolio Scrutiny Committee. Live tenders are listed on Contracts Finder, the government-wide search for public sector opportunities. Full tender documents sit on the InTend portal, where suppliers register to bid. A commercial pipeline of upcoming work is published online and updated periodically.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of the Office for National Statistics's contract awards have been in IT services, software and information systems and office and computing equipment.

Relevant CPV codes

  • 32412000 · Communications network

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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