CISCO BREAK/FIX AND LICENSING SUPPORT
Details
- Supplier(s)
- WhiteSpider Enterprise Services Ltd
- Value
- £162,509.78
- Topic
- Software supply services
- Published
- 3 March 2026
- Source
- uk:sell2wales
Tender description
Provision of Cisco Break/Fix support services, including next-business-day hardware replacement, Cisco DNA and software licence renewals, and ongoing managed network support to maintain the AWMGS Cisco infrastructure at the Cardiff Integrated Genomics Centre. Lot 1: This agreement provides break/fix hardware support and Cisco software licensing renewals (including DNA subscriptions) for the All Wales Medical Genomics Service (AWMGS) network at the Cardiff Integrated Genomics Centre. It ensures continued maintenance of the Cisco infrastructure supporting critical genomic services, including next-business-day hardware replacement, proactive monitoring, licence tracking, and centralised management to maintain a resilient, secure, and compliant network environment.
Timeline
- Completed: Award date25 February 2026
- Completed: Award published3 March 2026Current notice
About the buyer
Cardiff & Vale University Health Board runs hospital and community health services for Cardiff and the Vale of Glamorgan, and buys as a healthcare organisation through NHS Wales' shared procurement service. NHS Wales Shared Services Partnership carries out procurement on its behalf, hosted by Velindre University NHS Trust. Tenders and frameworks are advertised on Sell2Wales, the national portal for Welsh public sector opportunities. Suppliers submit bids through the Bravo e-tenderwales system. Frameworks span medical, pharmaceutical and facilities goods and services.
UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.
Over the past 5 years, most of Cardiff & Vale University Health Board's contract awards have been in medical equipment and pharmaceuticals, health and social work and business services.
Relevant CPV codes
- 72268000 · Software supply services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@cardiff-vale-university-health-board.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@cardiff-vale-university-health-board.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@cardiff-vale-university-health-board.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@cardiff-vale-university-health-board.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@cardiff-vale-university-health-board.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@cardiff-vale-university-health-board.gov |
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