Awarded contract

Queue Management System (QMS) Support, Maintenance and Hosting

Details

Value
£25,000
Duration
9 months
Topic
IT services: consulting, software development, Internet and support
Published
29 December 2025

Tender description

Queue Management System (QMS) Support, Maintenance and Hosting for 1 year starting 1st October 2025. ## Contract award

Timeline

  1. Completed: Award published29 December 2025
    Current notice
  2. Completed: Award date29 December 2025
  3. Next: Contract expiry date30 September 2026in 4 days

About the buyer

Post Office Ltd is a central public body owned by the Department for Business and Trade. A centralised procurement team at its London headquarters sources goods and services for the whole organisation. Tenders are advertised through the Find a Tender service and Contracts Finder. Procurement follows the Procurement Act 2023 and the National Procurement Policy Statement. Framework agreements under the Procurement Regulations are used where they fit. New suppliers must accept the Supplier Code of Conduct before award. Suppliers manage live contracts through Web3, the company's supplier platform. Procurement newsletters keep suppliers informed of upcoming opportunities.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Post Office Ltd's contract awards have been in business services, IT services and postal and telecoms services.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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