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Awarded contract

Public Engagement and Satisfaction Surveys for West Yorkshire Police

Details

Buyer
West Yorkshire Police
Supplier(s)
Smsr Ltd
Value
£584,500
Duration
3 years
Published
30 December 2025
Source
uk:intend:sell2:bluelight:contract

Tender description

This contract provides a satisfaction programme for the Force’s victims as well as ad-hoc public engagement via telephone surveys and other potential consultation methods.

Timeline

  1. Award published30 December 2025
    Current notice
  2. Award date1 January 2026
  3. Contract expiry date31 December 2028in 2 years

About the buyer

West Yorkshire Police polices the county of West Yorkshire, and buys as a blue light body with its own Procurement Team. Contract Standing Orders set out the force's procurement rules, processes and approval thresholds. Separate standard terms and conditions cover goods, services, IT and consultancy contracts.

Over the past 5 years, most of West Yorkshire Police's contract awards have been in software and information systems, office and computing equipment and IT services.

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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