Adult Social Care Case Management System - Paris Extension (Civica Care Records)
Details
- Supplier(s)
- CIVICA UK LIMITED
- Value
- £217,856
- Duration
- 2 years
- Topic
- Software package and information systems
- Published
- 31 December 2025
- Source
- uk:contracts_finder
Tender description
The IW NHS Trust chose to change their shared Civica Paris solution to a new product which left IWC with no alternative to go direct to the supplier as IWC was not given the option to continue the contractual arrangements of a shared solution. The public contract concerns the supply of goods, services, or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services, or works in circumstances where- (a) A change in supplier would result in the contracting authority receiving goods, services, or works that are different from, or incompatible with, the existing goods, services, or works. Specifically, moving to another provider would incur huge additional costs and require significant resources and time which we do not have and the overriding requirement is to provide an appropriate case management system. (b) The difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. Staying with the current provider ensures continuity and compatibility, allowing us the necessary time to reprocure formally. This provision provides time required to re-procure the requirement via a formal procurement process. Procured via Direct Award under CCS RM6285. Additional information: Initial term value is £217,856 and if the extension is used (1 year) this increases the total to £332,230
Timeline
- Completed: Award date18 December 2025
- Completed: Award published31 December 2025Current notice
- Next: Contract expiry date17 December 2027in 15 months
About the buyer
Isle of Wight Council governs the island as a local authority, and advertises its tender opportunities through the South East Business Portal. Contracts Finder lists opportunities above a set value threshold, while larger contracts appear on the Find a Tender Service. Suppliers register free on ProContract, the system behind that portal, to receive notifications of new opportunities. The same portal carries opportunities from local authorities across the South East region. Public Contract Regulations 2015 govern the council's tender processes. Every business gets a fair and equal chance to compete for its contracts.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Isle of Wight Council's contract awards have been in software and information systems, IT services and construction work.
Relevant CPV codes
- 48000000 · Software package and information systems
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@isle-of-wight-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@isle-of-wight-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@isle-of-wight-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@isle-of-wight-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@isle-of-wight-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@isle-of-wight-council.gov |
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