Expired contract

Digital Channels AI Consultancy

Details

Buyer: Department For Work and Pensions (DWP)
Supplier(s): SABIO Ltd
Value: £385,000
Duration: 1 year
Topic: Technical services
Published: 27 February 2025
Source: uk:contracts_finder

Tender description

Provision of a consultancy service to DWP to explore how the next generation of AI technologies that are being developed impact DWP and its customers, what we can do now to avoid missing opportunities and how AI and the use of AI fits together in a multichannel and complex organisation.

Timeline

Completed: Award date24 February 2025
Completed: Award published27 February 2025
Current notice
Completed: Contract expiry date23 February 2026

About the buyer

The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Larger contracts are advertised on Find a Tender, with suppliers registering through the Atamis eSourcing portal. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities. Commercial teams engage the market early through in-person and online supplier events.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.

Relevant CPV codes

71356000 · Technical services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Commercial Director	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Procurement Manager	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Category Lead	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Senior Buyer	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Contracts Manager	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov