Closed tender

P-3152 Claims Management System

Details

Value
£500,000
Topic
IT services: consulting, software development, Internet and support
Published
17 February 2025
Submission
19 March 2025

Tender description

Translink is seeking a replacement Claims Management system to run the management of their claims and policy data in a central repository. Translink wishes to appoint a provider for development and implementation of a fully functioning and supported claims solution to manage the business processes associated with Claims Management. Your response must be submitted via the relevant call for tender (CfT). No other method of submission will be accepted. Lot 1: Translink is seeking a replacement Claims Management system to run the management of their claims and policy data in a central repository. Translink wishes to appoint a provider for development and implementation of a fully functioning and supported claims solution to manage the business processes associated with Claims Management. Your response must be submitted via the relevant call for tender (CfT). No other method of submission will be accepted.

Timeline

  1. Completed: Tender published17 February 2025
    Current notice
  2. Completed: Submission date19 March 2025

About the buyer

Translink operates Northern Ireland's public bus, rail and Metro services, and buys as a local transport group with its own procurement department. This department covers Ulsterbus, Northern Ireland Railways and Citybus under one function. Strategic sourcing for the wider Group also sits within this team. The department holds Centre of Procurement Expertise status, one of nine in Northern Ireland. Live notices are also flagged on Twitter under the #TranslinkB2B tag. A Supplier Hub gives current suppliers a single access point for tender opportunities.

Over the past 5 years, most of Translink's contract awards have been in transport equipment, construction work and IT services.

AI insights

  • Who did Translink use last time?
  • Will Translink buy this again?
  • What was Translink trying to fix?

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
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Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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