Closed tender

2024 - 1055 - RFP - Concierge Services Consultancy Review and Options Appraisal

Details

Value
£30,000
Topic
Business analysis consultancy services
Published
19 February 2025
Submission
10 March 2025

Tender description

Citizen is seeking an experienced consultant to conduct an independent review of our Concierge service within Coventry, West Midlands. The review will assess its effectiveness, value for money, resilience, and alignment with best practice in estate management, security, and concierge services. The Coventry Concierge Team plays a crucial role in maintaining the safety and security of residents and buildings, through CCTV monitoring, access control, incident response, and site visits. This review aims to ensure the service is delivering high-quality outcomes efficiently while meeting customer and organisational needs. To express an interest in this project please follow the link below which will take you directly to Citizen`s E-Procurement Portal; https://in-tendhost.co.uk/citizenhousing/aspx/Home You will be required to register if you have not already done so previously, and be logged in to be able to download the tender documents. Additional information: To express an interest in this project please follow the link below which will take you directly to Citizen`s E-Procurement Portal; https://in-tendhost.co.uk/citizenhousing/aspx/Home You will be required to register if you have not already done so previously, and be logged in to be able to download the tender documents. Is a Recurrent Procurement Type? : Yes

Timeline

  1. Completed: Tender published19 February 2025
    Current notice
  2. Completed: Submission date10 March 2025

About the buyer

Citizen Housing Group Ltd is a housing association that provides more than 30,000 homes across the West Midlands region. A published sourcing plan sets out current and upcoming tender opportunities ahead of each procurement round. Formal policies on modern slavery, anti-fraud and bribery sit alongside the group's procurement process.

Over the past 5 years, most of Citizen Housing Group Ltd's contract awards have been in construction work, architectural and engineering services and business services.

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Decision makers

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Contracts Manager+44 •••• ••••••

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