Awarded contract

Penetration Testing Platform

Details

Supplier(s)
AVORD LIMITED
Value
£100,000
Duration
4 years
Topic
Software package and information systems
Published
10 February 2025

Tender description

Penetration test management platform for 10 accounts including Application Administration Access to the platform and software updates (patches, upgrades, support, and maintenance) Technical Support Online email support during coverage hours. Service Management Client activation, security monitoring, change control, problem management, and escalation procedures System Administration System configuration, deployment, support, monitoring, response, repair, tuning and capacity planning Data backup and retention 3 Backups of Clients data

Timeline

  1. Completed: Award published10 February 2025
    Current notice
  2. Completed: Award date10 February 2025
  3. Next: Contract expiry date9 February 2029in 2 years

About the buyer

Parliamentary and Health Service Ombudsman investigates complaints about UK government departments and NHS services in England. The Ombudsman is independent of government and accountable to Parliament. Headcount sits between 250 and 499 people, with a base in Manchester. Buying is done as a central government organisation. Smaller purchases are made from written quotes or a priced catalogue. Larger contracts go through frameworks or formal tenders.

Over the past 5 years, most of Parliamentary and Health Service Ombudsman's contract awards have been in business services, software and information systems and IT services.

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Decision makers

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