GB-Sheffield: Telephony System for SUL Call centre
Details
- Supplier(s)
- New Voice Media
- Value
- £28,842
- Duration
- 1 year
- Topic
- Telecommunications network
- Published
- 13 February 2025
- Source
- uk:contracts_finder
Tender description
NOTE: This notice was updated on 29 July 2025 for the following reason: To increase the contract value by £4,338.10.(Telephony system utilised by Start Up Loans Company. This contract was procured utilising the internal single tender business case process)
Timeline
- Completed: Award date28 January 2025
- Completed: Award published13 February 2025Current notice
- Completed: Contract expiry date27 January 2026
About the buyer
British Business Bank is a government-owned economic development bank and non-departmental public body, wholly owned by the Department for Business and Trade. A supplier management policy sets out how the Bank runs its contracts. Procurement follows the Public Contract Regulations 2015 and the Procurement Act 2023. Larger opportunities are advertised through the Find a Tender service. Public sector frameworks let suppliers win call-off contracts through mini-competitions. A contracts register, updated every six months, lists what the Bank has awarded. Monthly spend above a set threshold is published for transparency. Suppliers can also read the Bank's guide to public sector tendering.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of British Business Bank's contract awards have been in business services, financial and insurance services and software and information systems.
Relevant CPV codes
- 32412100 · Telecommunications network
- 32510000 · Wireless telecommunications system
- 32524000 · Telecommunications system
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@british-business-bank.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@british-business-bank.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@british-business-bank.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@british-business-bank.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@british-business-bank.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@british-business-bank.gov |
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