EA Correspondence Case Management System
Details
- Buyer
- Environment Agency
- Supplier(s)
- Fivium LTD
- Value
- £712,631
- Duration
- 3 years
- Topic
- IT software package
- Published
- 12 February 2025
- Source
- uk:contracts_finder
Tender description
Provision of eCase+ Internet Subscription (eCase plus) Software as a Service including but not limited to the following case types: - Freedom of Information (FOI) - Environmental Information Regulations (EIR) - Complaints and Commendations - General Enquiries - MP and Executive Correspondents - With the addition of train, the trainer training for the different case types including Superuser training.
Timeline
- Completed: Award date11 November 2024
- Completed: Award published12 February 2025Current notice
- Next: Contract expiry date10 November 2027in 13 months
About the buyer
The Environment Agency is an executive non-departmental public body sponsored by Defra, and buys as a central agency for flood risk, water quality and pollution control. Flood and coastal risk schemes are delivered mainly through the Collaborative Delivery Framework, alongside frameworks for mapping, modelling and property flood resilience. These frameworks run through a central contract management system. Commercial oversight sits with Defra Group Commercial, alongside the Environment Agency's own project teams.
Over the past 5 years, most of the Environment Agency's contract awards have been in construction work, architectural and engineering services and research and development.
Relevant CPV codes
- 48517000 · IT software package
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@environment-agency.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@environment-agency.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@environment-agency.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@environment-agency.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@environment-agency.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@environment-agency.gov |
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