Tenant Satisfaction Survey Service Provider - AWARD
Details
- Buyer
- East Suffolk Council
- Supplier(s)
- Acuity Research & Practice
- Value
- £48,472
- Duration
- 3 years
- Topic
- Market and economic research; polling and statistics
- Published
- 3 February 2025
- Source
- uk:contracts_finder
Tender description
East Suffolk Council is seeking to secure a Tenant Perception Survey, in accordance with the Tenant Satisfaction Measures Standard set by the Regulator of Social Housing. The overall objective will be to provide an insight into Tenants' satisfaction with The Council as their Landlord, the service we provide, their homes and neighbourhood.
Timeline
- Completed: Award date4 November 2024
- Completed: Award published3 February 2025Current notice
- Next: Contract expiry date31 March 2028in 18 months
About the buyer
East Suffolk Council is a local authority that runs procurement through a shared service covering four councils and its own trading company. Great Yarmouth Borough Council, South Norfolk Council and Broadland District Council all use the same procurement team. East Suffolk Services Limited, the council's own trading company, is covered by the same arrangement. Suppliers register on the In-Tend portal to view and respond to live tenders. Contracts are awarded on value for money rather than lowest price alone, under open and transparent procurement rules. The council pays 98% of its suppliers within 30 days.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of East Suffolk Council's contract awards have been in construction work, architectural and engineering services and business services.
Relevant CPV codes
- 79300000 · Market and economic research; polling and statistics
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@east-suffolk-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@east-suffolk-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@east-suffolk-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@east-suffolk-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@east-suffolk-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@east-suffolk-council.gov |
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