ServiceNow Platform
Details
- Supplier(s)
- SERVICENOW UK LIMITED
- Value
- £1,057,436.87
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 4 February 2025
Tender description
ServiceNow has been in NSS since 2017. This extension is utilisation of an option existing within the active contract and anticipated at the previous renewal and CAB approval. NSS and various Health Boards are using ServiceNow with a range of core functionality deployed on standard modules as well as c 100 custom / bespoke developments on the platform. Lot 1: ServiceNow has been in NSS since 2017. This extension is utilisation of an option existing within the active contract and anticipated at the previous renewal and CAB approval. NSS and various Health Boards are using ServiceNow with a range of core functionality deployed on standard modules as well as c 100 custom / bespoke developments on the platform.
Timeline
- Completed: Award date1 January 2025
- Completed: Award published4 February 2025Current notice
About the buyer
NHS National Services Scotland is a national healthcare body serving NHS Scotland, and its National Procurement arm is Scotland's largest procurement organisation. Tenders are advertised on Public Contracts Scotland under the buyer name Common Services Agency. Suppliers apply for those tenders to get onto a national framework. Each contract record on the register names the framework, its dates, the winning suppliers and the National Procurement contract owner. The National Distribution Service then delivers stock to hospital wards and community centres across NHS Scotland. Innovative products can be submitted through an online innovation portal.
UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.
Over the past 5 years, most of NHS National Services Scotland's contract awards have been in medical equipment and pharmaceuticals, IT services and transport equipment.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-national-services-scotland.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-national-services-scotland.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-national-services-scotland.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-national-services-scotland.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-national-services-scotland.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-national-services-scotland.gov |
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