Closed tender

Martech Tender 2025

Details

Buyer: South Western Railway (FirstGroup)
Topic: Software package and information systems
Published: 4 February 2025
Submission: 7 March 2025
Source: uk:find_a_tender

Tender description

Procurement for the introduction of an integrated marketing technology stack designed and delivered by a singular supplier to replace the current solution(s). Lot 1: Overall Technology Solution Management, Monitoring, Systems Integration and Implementation: One supplier with the necessary core expertise and technical capabilities required to deliver a new architecture and long-term technical support.

Timeline

Completed: Tender published4 February 2025
Current notice
Completed: Submission date7 March 2025

About the buyer

South Western Railway (FirstGroup) is the record for First MTR South Western Trains Limited, which ran South Western Railway services. FirstGroup and MTR operated the services until 25 May 2025. A 2026 market engagement notice sought suppliers of train spare parts for depots. A 2024 gateline tender was issued by First MTR South Western Trains Limited. Further notices cover cyber security monitoring and station systems maintenance.

Rolling stock leases for Class 158, 159, 455 and 701 trains were direct awards in May 2025.

Over the past 5 years, most of South Western Railway's contract awards have been in repair and maintenance, transport equipment and IT services.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@south-western-railway-firstgroup.gov
Commercial Director	+44 •••• ••••••	••••••••@south-western-railway-firstgroup.gov
Procurement Manager	+44 •••• ••••••	••••••••@south-western-railway-firstgroup.gov
Category Lead	+44 •••• ••••••	••••••••@south-western-railway-firstgroup.gov
Senior Buyer	+44 •••• ••••••	••••••••@south-western-railway-firstgroup.gov
Contracts Manager	+44 •••• ••••••	••••••••@south-western-railway-firstgroup.gov