Closed tender

Artificial Intelligence Moderation of Social Media Accounts

Details

Published
6 February 2025
Submission
24 March 2025

Tender description

The BBC has launched a Request For Information (RFI) exercise in relation to solutions that may exist in the marketplace for Artificial Intelligence (AI) Moderation of Social Media Accounts. The BBC generates volumes of circa 3 million comments per month across 240 social media accounts. These accounts are mainly on Facebook, Instagram, TikTok and YouTube, and comments are of an average 200 characters per comment. The accounts cover subject matters such as rolling News and Sport, TV, Radio, Children’s (13 years+ social accounts) and more. Of the ~3M monthly comments, around 150,000 are removed for breaching guidelines. The BBC would welcome responses to this RFI in order to inform our thinking prior to any potential procurement exercise. Responding to this RFI is not a prerequisite for participation in a subsequent procurement, nor does it give any advantage in that procurement

Timeline

  1. Completed: Tender published6 February 2025
    Current notice
  2. Completed: Submission date24 March 2025

About the buyer

The British Broadcasting Corporation broadcasts TV, radio and online services across the UK, buying as a central body with its own commercial and procurement team. Suppliers also submit tenders and requests to participate through the BBC's Bravo e-sourcing portal. Larger contracts are listed on Find a Tender. Framework agreements list approved suppliers across lots covering consultancy, digital design, digital games and broadcast systems. The restricted procedure opens first with a PQQ stage before suppliers reach a full invitation to tender. Bids are judged against the most economically advantageous tender, weighing quality, sustainability, innovation and accessibility alongside price.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of BBC's contract awards have been in IT services, business services and construction work.

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