Treble Touch - Provision of SMS, Email Revenue Collection - Outbound Multi Channel Communications
Details
- Buyer
- Bristol City Council
- Supplier(s)
- Telsolutions Limited
- Value
- £20,000
- Duration
- 1 year
- Published
- 23 December 2025
- Source
- uk:procontracts
Tender description
Treble Touch - Provision of SMS, Email Revenue Collection - Outbound Multi Channel Communications. This contract allows the Council to undertake multi channel communications campaigns for all debt types and linking to our existing suite of webforms to notify of changes in circumstances, apply for a discount or exemption or make an arrangement to pay. Citizens are able to self identify a need for money and / or debt advice allowing the service to follow up where necessary.
Timeline
- Completed: Award published23 December 2025Current notice
- Completed: Award date1 July 2026
- Next: Contract expiry date30 June 2027in 8 months
About the buyer
Bristol City Council is a local authority that runs its own Procurement and Contract Management Service. Adult social care is commissioned by the Adult Care Commissioning team, largely through a single commissioning framework.
A commercial pipeline gives a forward look at anticipated outsourcing over the next twelve months.
Over the past 5 years, most of Bristol City Council's contract awards have been in health and social work, construction work and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@bristol-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@bristol-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@bristol-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@bristol-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@bristol-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@bristol-city-council.gov |
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