Awarded contract

Iken Cloud Case Management System for Legal Services

Details

Value
£51,125
Duration
3 years
Topic
Software package and information systems
Published
23 December 2025

Tender description

Iken Desktop version was retired 01/10/25. The cloud based system will allow the legal team to continue to carry out legal work for the Council without disruption. There is a one off initial fee included in the fee of £18,400 for onboarding and training. ## Contract award

Timeline

  1. Completed: Award published23 December 2025
    Current notice
  2. Completed: Award date23 December 2025
  3. Next: Contract expiry date30 November 2028in 2 years

About the buyer

Dacorum Borough Council is the local authority for Hemel Hempstead and the wider borough, and runs its own Corporate Procurement team. Supply Hertfordshire is a joint procurement arrangement the council has run with district and county councils across Hertfordshire since 2003. Every supplier, whatever their size, goes through the same tender process to win council work.

Over the past 5 years, most of Dacorum Borough Council's contract awards have been in business services, construction work and software and information systems.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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