Social media analytics and listening
Details
- Supplier(s)
- FENIX MEDIA LIMITED
- Value
- £64,800
- Duration
- 3 years
- Topic
- Advertising and marketing services
- Published
- 15 December 2025
- Source
- uk:contracts_finder
Tender description
The National Audit Office (NAO) has awarded a contract to Fenix Media Limited T/A Pulsar via the Crown Commercial Service's G-Cloud 14 framework. The supplier will provide NAO with social listening (using Trac) and social analytics (using Core) service. The contract will commence on Friday, 12 December 2025, with an initial term of one year, ending on Friday, 11 December 2026. There are two optional 12-month extensions, which could extend the contract until Monday, 11 December 2028. The estimated total contract value, inclusive of VAT, is up to £64,800 over the potential three-year duration.
Timeline
- Completed: Award date12 December 2025
- Completed: Award published15 December 2025Current notice
- Next: Contract expiry date11 December 2028in 2 years
About the buyer
The National Audit Office scrutinises government spending on Parliament's behalf, and buys as a central body with its own Central Procurement Team. Purchases span professional services, technology, training, facilities management and office supplies bought to support its audit work. Procurement follows UK public procurement regulations alongside the office's own internal policies.
Over the past 5 years, most of the National Audit Office's contract awards have been in IT services, business services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@national-audit-office.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@national-audit-office.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@national-audit-office.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@national-audit-office.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@national-audit-office.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@national-audit-office.gov |
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