SOC Out-of-Hours Protective Monitoring Service
Details
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 15 December 2025
- Source
- uk:contracts_finder
Tender description
Defra's Security Operations Centre (SOC) is reliant on a hybrid model for protective monitoring, whereby Defra's internal SOC provides coverage during standard business hours (09:00-17:00) Monday to Friday and an external supplier delivers monitoring outside these hours. Defra is seeking to reprocure this out-of-hours Protective Monitoring SOC service when the incumbent contract expires on 31st October 2026. Contract Term: The Authority is seeking an initial contract term of 3-years, with two options to extend for 1-year each (3+1+1). Route to Market: The Crown Commercial Service's RM3764.3 Cyber Security Services 3 DPS. Suppliers must register on the DPS via CCS' website and meet the Contracting Authority's requirements to be considered for this opportunity. Timelines* (2026) 10th March - ITT Stage 1 released 23rd March - ITT Stage 2 released 20th April - ITT Submission deadline 11th June - Contract Award 1st November - Contract Start Date *Please note that these are provisional timelines and could be subject to change at the Authority's discretion.
Timeline
- Completed: Pre-tender published15 December 2025Current notice
About the buyer
The Department for Environment, Food & Rural Affairs (DEFRA) is a ministerial department that also buys through agencies such as the Environment Agency, the Rural Payments Agency and the Animal and Plant Health Agency. Suppliers register on the DEFRA eCommercial website, Atamis, to compete for contract opportunities across the department. Larger opportunities are advertised through the Find a Tender service under the Procurement Act 2023, in force since February 2025. DEFRA also procures goods and services through the Crown Commercial Service. Existing contracts and frameworks set up under the previous procurement regulations remain valid until they expire.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of DEFRA's contract awards have been in research and development, construction work and business services.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov |
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