Provision of Service Design Services including Project Management, Training, Advisory Services
Details
- Buyer
- Dublin City Council
- Value
- €950,000
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 16 December 2025
- Submission
- 3 February 2026
- Source
- ie:e_tenders
Tender description
Dublin City Council is undertaking a comprehensive programme of organisational transformation aimed at enhancing service delivery and customer experience across its full range of services. As part of this effort, Dublin City Council is seeking professional service design and design thinking support to strengthen the capacity and impact of its Service Delivery Team. Please note that this project is subject to funding. For further information please refer to documentation available to download from www.etenders.gov.ie Resource ID 7178354.
Timeline
- Completed: Tender published16 December 2025Current notice
- Completed: Submission date3 February 2026
About the buyer
Dublin City Council buys as a local authority, with a Central Procurement Unit coordinating purchasing across departments. Every tender is advertised through eTenders, the national procurement platform for Irish public bodies. Smaller quotations are handled directly by departments, with formal tendering required above a set threshold. Larger contracts are advertised across the EU once they pass a higher threshold. The council prioritises procurement arrangements agreed nationally through the Office of Government Procurement, then sectoral and regional frameworks. A Head of Finance order sets the approval limits for authorising a purchase.
€29.5bn was the estimated value of contracts awarded across the Irish public sector in 2025.
Over the past 5 years, most of Dublin City Council's contract awards have been in construction work, architectural and engineering services and electrical equipment and lighting.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
- 73000000 · Research and development services and related consultancy services
- 73300000 · Design and execution of research and development
- 80000000 · Education and training services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@dublin-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@dublin-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@dublin-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@dublin-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@dublin-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@dublin-city-council.gov |
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