Stale Pre-tender

Hillingdon Retreat Crisis House

Details

Topic
Residential health facilities services
Published
18 December 2025
Submission
23 January 2026

Tender description

Central and North West London NHS Foundation Trust (CNWL) is carrying out a preliminary market engagement exercise in preparation for a formal procurement of the Hillingdon Crisis House. The Trust seeks to engage with suppliers capable of providing a six bedded Crisis House within the London Borough of Hillingdon. This will provide up to 5 days respite for up to 6 people at any one time, who are experiencing a mental health crisis but do not require in-patient admission or detention under S136 or any other section of the Mental Health Act 1983. It will be a flexible, responsive, person-centred support for individuals aged 18 and over from the boroughs of Hillingdon, Harrow and Brent. It will be open 24 hours a day, 365 days a year. The Hillingdon Crisis House will accept guests who are in crisis who require a level of support to reduce risk/crisis in a non-medical setting. The Hillingdon Crisis House will support guests in crisis to better self-manage their symptoms and distress in a safe and appropriate environment, in order to reduce activity in Emergency Departments and the wider system including mental health inpatient setting.

Timeline

  1. Completed: Pre-tender published18 December 2025
    Current notice

About the buyer

Central and North West London NHS Foundation Trust provides mental health and community health services across London, Milton Keynes and Surrey, and buys as a healthcare organisation. A Board in Common links the Trust with West London NHS Trust and Central London Community Healthcare NHS Trust. North West London Procurement Services is a shared service for nine NHS partner organisations in the region.

NHS foundation trusts follow the Provider Selection Regime when awarding healthcare service contracts.

Over the past 5 years, most of Central and North West London NHS Foundation Trust's contract awards have been in health and social work and public administration and defence.

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Decision makers

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