CWC25195MW - Telecare Project
Details
- Topic
- Rescue and emergency equipment
- Published
- 19 December 2025
- Submission
- 16 January 2026
- Source
- uk:procontracts
Tender description
Wolverhampton City Council are conducting a Preliminary Market Engagement for Telecare Services. Telecare is a preventative service designed to support independent living by providing remote monitoring and emergency response solutions. It enables individuals, particularly older adults and those with vulnerabilities to remain safely in their own homes, reducing reliance on more intensive care services. In Wolverhampton, this is primarily delivered through the provision of personal alarms and pendants connected to an Alarm Receiving Centre (ARC), complemented by a 24-hour physical response service commissioned separately. The Council is engaging with the market to understand: • The capability of providers to deliver all or part of the Telecare service. • Innovative approaches and technologies that can overcome current challenges. • Potential business models and indicative costs for market-led delivery. • Opportunities for integration with wider assistive technology ecosystems. The closing date for responses is 16 January 2026 at 12:00 noon. Please note: Due to the Christmas period – Clarification questions received between the 19th December 2025 and the 4th January 2026, will be responded to week commencing the 5th January 2026. Keywords: telecare
Timeline
- Completed: Tender published19 December 2025Current notice
- Completed: Submission date16 January 2026
About the buyer
Wolverhampton City Council is a local authority that runs its own corporate procurement function covering goods and services for the city. Tenders and contract opportunities are published through the ProContract portal, where free registration takes about ten minutes. A public contracts register lists every live agreement the council holds. Projects due for retender within the next three years appear in a rolling procurement pipeline. Many requirements are sourced through existing frameworks, where suppliers have already pre-competed, rather than run as fresh competitions. Registered suppliers are notified automatically when a new opportunity matches their expertise.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Wolverhampton City Council's contract awards have been in architectural and engineering services, construction work and health and social work.
Relevant CPV codes
- 35112000 · Rescue and emergency equipment
- 72000000 · IT services: consulting, software development, Internet and support
- 85000000 · Health and social work services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@wolverhampton-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@wolverhampton-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@wolverhampton-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@wolverhampton-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@wolverhampton-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@wolverhampton-city-council.gov |
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