Colville Heat Network - Metering and Billing Services Contract
Details
- Value
- £800,000
- Topic
- Energy meters
- Published
- 18 December 2025
- Submission
- 2 February 2026
- Source
- uk:find_a_tender
Tender description
Hackney Council is seeking to appoint a specialist utility services provider to deliver a long-term Metering and Billing (M&B) service for the Colville Heat Network. The contract will cover the full lifecycle of metering and billing operations, including data management, customer billing, payment collection, customer service, and regulatory compliance. The appointed supplier will work closely with Hackney’s DBOM (Design, Build, Operate and Maintain) contractor to ensure efficient service delivery to around 1,300 residential and commercial connections across the Colville and Britannia developments. The contract will be for an initial term of 8 years, with options to extend up to 14 years in total.
Timeline
- Completed: Tender published18 December 2025Current notice
- Completed: Submission date2 February 2026
About the buyer
London Borough of Hackney is a local authority that buys through its own procurement team, the Hackney Procurement Centre. Contract opportunities are advertised on ProContract, the council's eTendering system. Registration on ProContract is free, though every supplier is manually vetted before approval. Larger contracts also appear on Find a Tender, and suppliers bidding nationally must register on the government's central digital platform under the Procurement Act 2023. A public contracts register lists every agreement the council has awarded. Suppliers registered on ProContract can also bid for further London authority and public sector contracts.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of London Borough of Hackney's contract awards have been in construction work, architectural and engineering services and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-hackney.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-hackney.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-hackney.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-hackney.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-hackney.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-hackney.gov |
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