Awarded contract

ANNUAL SUPPORT & MAINTENCE OF ASSYSNET

Details

Supplier(s)
IFS MO Company
Value
£200,500.5
Duration
2 years
Topic
Industry specific software package
Published
16 December 2025

Tender description

Maintenance, support and licensing for our IFS Assyst IT Service Management (ITSM) and Enterprise Service Management (ESM) solution. ## Contract award

Timeline

  1. Completed: Award published16 December 2025
    Current notice
  2. Completed: Award date16 December 2025
  3. Next: Contract expiry date29 February 2028in 16 months

About the buyer

Gateshead Council buys as a local authority procuring goods, works and services for the borough. Many goods and materials contracts run as framework agreements lasting a fixed term before renewal. Gateshead Council is migrating its existing frameworks and dynamic purchasing systems onto Open.

Over the past 5 years, most of Gateshead Council's contract awards have been in software and information systems, construction work and health and social work.

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Decision makers

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