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Awarded contract

Transparency Notice - ASB Officers

Details

Buyer
Network Rail
Supplier(s)
Birmingham City Council
Value
£1,800,000
Duration
1 year
Topic
Public security services
Published
10 December 2025
Source
uk:find_a_tender

Tender description

The requirements is for the services of specialised Intervention Officers at Birmingham New Street Station, to address anti-social behaviour (ASB) through the enforcement powers delegated by the ASB Act. These officers enhance passenger safety and improve the overall environment of one of the UK's busiest transport hubs. The officers address ASB using enforcement powers that are delegated solely to local authorities and police. The contract covers the entire New Street Station site, where officers patrol, engage with the public, deter ASB, and utilise enforcement powers as needed. Officers will be on duty from 6 am to 12 am, Monday to Saturday. Officers are trained in personal safety, administering Naloxone, and awareness of modern slavery and county lines. ## Contract award

Timeline

  1. Award published10 December 2025
    Current notice
  2. Award date10 December 2025
  3. Contract expiry date31 December 2026in 2 months

About the buyer

Network Rail runs a safe, efficient railway, and buys as a central public body split between a national Route Services team and its regional routes. Network Rail's latest spend reporting covers Control Period 7, the 2024-25 financial year.

Safety-critical work needs audited status on RISQS, the rail industry's supplier qualification scheme, before Network Rail contracts directly.

Over the past 5 years, most of Network Rail's contract awards have been in IT services, architectural and engineering services and construction work.

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