Sandwell MBC - ICT Service Citrix Support Renewal - AWARD
Details
- Supplier(s)
- Specialist Computer Centres PLC
- Value
- £74,800
- Duration
- 1 year
- Topic
- Software support services
- Published
- 8 December 2025
- Source
- uk:contracts_finder
Tender description
Sandwell Metropolitan Borough Council's ICT Services department wishes to renew its direct CITRIX support and maintenance agreement listed below. The current agreement is due to expire on the 22nd of December 2025. To maintain service provision, ICT Services are now inviting resellers to submit a 15 month renewal quotation to cover period 23.12.2025 to 31.03.2027. Please quote for: Citrix Universal Hybrid Multi-Cloud x 1000 to cover period 23.12.2025 to 31.03.2027. Key points to take into consideration when completing the tender response. • It is a key requirement that the support and maintenance agreement is backed to CITRX and that the Council can continue to raise incidents and service requests directly with CITRIX, maintaining existing service level agreements in full. Q. Is the support and maintenance in your proposal backed directly to CITRIX? [YES|NO] Any proposals not utilising direct CITRIX support will be rejected. Evaluation 100% price Key dates for awareness Tender published: 13.11.2025 Closing date for any clarification questions: 14:00hrs 20.11.2025 Closing date for tender: 12:00 hrs 27.11.2025 Evaluations of tenders: w/c 01.12.2025
Timeline
- Completed: Award published8 December 2025Current notice
- Completed: Award date23 December 2025
- Next: Contract expiry date31 March 2027in 5 months
About the buyer
Sandwell Metropolitan Borough Council is a local authority covering the Black Country.
Think Sandwell, the council's business gateway, links local companies to the tendering system and supports bids from social enterprises and the voluntary sector.
Over the past 5 years, most of Sandwell Metropolitan Borough Council's contract awards have been in construction work, repair and maintenance and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov |
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