Awarded contract

NHS 111 Integrated Urgent Care Contract

Details

Value
£75,730,850
Topic
Health services
Published
11 December 2025

Tender description

NHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded via a Direct Award A process. Lot 1: This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. NHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded following a Direct Award A process. NEAS provides management of 999 and 111 calls with established local pathways. Contract Details - 1st October 2025 - 30th September 2028 with option to extend for 2 years up to 30th September 2030. Contract Value - £75,730,850

Timeline

  1. Completed: Award date1 October 2025
  2. Completed: Award published11 December 2025
    Current notice

About the buyer

NHS North East and North Cumbria Integrated Care Board commissions health and care services as an NHS integrated care board, formed from a merger of local clinical commissioning groups. NHS SBS delivers this through framework agreements open to the NHS and the wider public sector. Existing contracts are managed through the commissioning representative named in each contract.

Over the past 5 years, most of NHS North East and North Cumbria Integrated Care Board's contract awards have been in health and social work, software and information systems and IT services.

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