Awarded contract

Gym Management Services

Details

Buyer: Financial Ombudsman Service
Supplier(s): Antidote
Value: £640,000
Duration: 2 years
Topic: Sports facilities operation services
Published: 12 December 2025
Source: uk:find_a_tender

Tender description

Provision of gym management services ## Contract award

Timeline

Completed: Award published12 December 2025
Current notice
Completed: Award date12 December 2025
Next: Contract expiry date11 December 2027in 13 months

About the buyer

Parliament set up Financial Ombudsman Service in 2001 to investigate complaints about financial businesses. Financial Ombudsman Service buys as a central government body. Framework agreements from the Government Commercial Agency and ESPO offer another route to market. Purchases range from building maintenance to professional consultancy. Suppliers must meet its security, data processing and equality standards.

Mini-competitions are run among suppliers on those frameworks.

Over the past 5 years, most of Financial Ombudsman Service's contract awards have been in IT services, business services and software and information systems.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov
Commercial Director	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov
Procurement Manager	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov
Category Lead	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov
Senior Buyer	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov
Contracts Manager	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov