CRM email automation tool
Details
- Supplier(s)
- Click Dimensions
- Value
- £60,000
- Duration
- 1 year
- Topic
- Agricultural, farming, fishing, forestry and related products
- Published
- 10 December 2025
- Source
- uk:find_a_tender
Tender description
Approval was sought to extend the existing CRM supplier contract for a further 12 months to ensure continuity of a critical business service. The supplier provides essential CRM services that support key business functions and customer engagement. There is insufficient time and capacity to conduct a new procurement process. A change in supplier at this stage would risk disruption to critical CRM operations. ## Contract award Title: CRM email automation tool
Timeline
- Completed: Award published10 December 2025Current notice
- Completed: Award date10 December 2025
- Next: Contract expiry date19 January 2027in 2 months
About the buyer
Agriculture and Horticulture Development Board (AHDB) is the statutory levy board for the cereals and oilseeds, dairy, beef and lamb, and pork sectors. The Department for Environment, Food and Rural Affairs sponsors AHDB, a non-departmental public body. Common goods and services are bought through framework agreements arranged by the Government Commercial Agency.
Over the past 5 years, most of AHDB's contract awards have been in agricultural and horticultural services, business services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@agriculture-and-horticulture-development-board-ahdb.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@agriculture-and-horticulture-development-board-ahdb.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@agriculture-and-horticulture-development-board-ahdb.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@agriculture-and-horticulture-development-board-ahdb.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@agriculture-and-horticulture-development-board-ahdb.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@agriculture-and-horticulture-development-board-ahdb.gov |
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