EMSS Service Desk System
Details
- Supplier(s)
- Freshworks Inc.
- Value
- £319,824
- Duration
- 3 years
- Topic
- Software package and information systems
- Published
- 27 January 2025
- Source
- uk:contracts_finder
Tender description
Procurement of EMSS Service Desk System through G-cloud 14 call off, 3 years with 1 year optional extension.
Timeline
- Completed: Award published27 January 2025Current notice
- Completed: Award date12 February 2025
- Next: Contract expiry date11 February 2028in 15 months
About the buyer
Leicestershire County Council buys as a local authority. Some contracts also run through frameworks set up by outside bodies, including ESPO, and suppliers apply to join those directly. The council itself trades nationally as ESPO, running framework agreements for public bodies nationwide. A two-year procurement plan on the council's open data site lists contracts still to come.
Over the past 5 years, most of Leicestershire County Council's contract awards have been in transport services, construction work and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@leicestershire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@leicestershire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@leicestershire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@leicestershire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@leicestershire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@leicestershire-county-council.gov |
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