Customer Service Hub - Professional Services
Details
- Supplier(s)
- Netcall Technology Limited
- Value
- £20,000
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 29 January 2025
Tender description
Provide professional services to support the ongoing development of the Customer Service Hub and Automation projects Lot 1: Provide professional services to support the ongoing development of the Customer Service Hub and Automation projects. Call off from - NHS SBS Patient/Citizens Communications & Engagement Solutions {SBS10175}
Timeline
- Completed: Award date10 January 2025
- Completed: Award published29 January 2025Current notice
About the buyer
Clackmannanshire Council is a Scottish local authority procuring under the Public Contracts (Scotland) Regulations 2015 and the Procurement (Scotland) Regulations 2016. Scotland Excel, the national purchasing consortium for Scottish councils, supplies many of its framework agreements. Temporary accommodation and similar needs run through the council's own multi-supplier frameworks. A central Procurement team follows the Procurement Journey process for every exercise.
Over the past 5 years, most of Clackmannanshire Council's contract awards have been in sports, games and art supplies, software and information systems and transport equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov |
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