Bill Payment & Cash Payout Counter Services
Details
- Topic
- Water distribution and related services
- Published
- 30 January 2025
- Submission
- 3 March 2025
- Source
- uk:find_a_tender
Tender description
Yorkshire Water (YW) provides water and sewerage services to over 5 million people. Customers have the option to pay their bills using a barcoded bill or payment card via over-the-counter services using cash or debit card. Ensuring a seamless and widely accessible payment solution is critical to our service delivery. Total forecasted spend: £1.6 million over five years (FY 25/26 to FY 29/30). Lot 1: Bill Payment Services Customers can pay their Yorkshire Water bill at a outlet using a barcoded bill or magnetic swipe card. Lot 2: Cash Pay-out Services A quick cash voucher scheme enabling Yorkshire Water customers to receive a refund in cash at a outlet.
Timeline
- Completed: Tender published30 January 2025Current notice
- Completed: Submission date3 March 2025
About the buyer
Yorkshire Water Services Ltd is a regulated water and wastewater utility operating across the Yorkshire region, with prices, performance and investment plans overseen by Ofwat. Tenders and opportunities are advertised through Achilles' Utilities Vendor Database and the government's Find a Tender Service. Sourcing events, purchase orders and invoicing all run through the SAP Ariba platform. Suppliers register through the Supplier Information Portal before bidding. The Water Bidding Market opens a separate route for third parties proposing water resource, leakage or demand management solutions. All procurement follows the Utilities Contracts Regulations 2016 and the Procurement Act 2023.
£434bn was the total UK public sector procurement spend in FY 2025/26.
Over the past 5 years, most of Yorkshire Water Services Ltd's contract awards have been in IT services, business services and repair and maintenance.
Relevant CPV codes
- 65100000 · Water distribution and related services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@yorkshire-water-services-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@yorkshire-water-services-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@yorkshire-water-services-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@yorkshire-water-services-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@yorkshire-water-services-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@yorkshire-water-services-ltd.gov |
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