Awarded contract

AI Powered Chatbot and Student Engagement Platform

Details

Supplier(s)
Cadent Analytics Limited trading as Galvia
Value
£118,000
Duration
4 years
Topic
Software package and information systems
Published
29 January 2025

Tender description

The requirement is for an AI-powered chatbot and student engagement platform to help the University to provide personalised support to students at scale and make data-driven decisions to enhance their campus experience. The procurement was undertaken using the Crown Commercial Services G-Cloud 14 Framework Agreement, using their staged process.

Timeline

  1. Completed: Award published29 January 2025
    Current notice
  2. Completed: Award date3 February 2025
  3. Next: Contract expiry date2 February 2029in 2 years

About the buyer

University of Portsmouth is a higher education provider, buying through a centralised procurement and contracting team in its Finance department. The University is a member of the Southern Universities Purchasing Consortium (SUPC), a major framework body for UK higher education. SUPC membership also gives access to London Universities Purchasing Consortium (LUPC) frameworks. Transactional purchasing also runs alongside this centralised function within professional services.

Over the past 5 years, most of University of Portsmouth's contract awards have been in architectural and engineering services, software and information systems and IT services.

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