Awarded contract

Regional Telemetry System - Software & SI

Details

Value
£48,000,000
Duration
9 years
Topic
Software package and information systems
Published
2 December 2025

Tender description

The scope of this tender is for RTS software and related systems integration services. Yorkshire Water Services is undergoing a process for the transforming and enhancing of Operational Technology (OT) platforms and processes. The key focus of this procurement phase is to replace the existing Legacy Regional Telemetry System (RTS), integrate with existing business systems, associated training, and data transformation e.g. datapoints and mimics. RTS is our core Telemetry Monitoring System provided by Metasphere Ltd and is also known as the MC2000 product. This system currently provides the capability for near real time monitoring and intervention of 6500 Edge Devices, converting this data into actionable business intelligence. There are over 10,000 schematics (mimics) configured from a data base of over 275,000 data streams. Data streams are stored in a native historian and are key for YW day to day operations. This functionality ensures the safe and efficient operation of various assets, including monitoring reservoir and borehole levels, water quality readings, and pump or valve statuses across both clean and wastewater systems. The processed data is displayed in our operational control room and accessed remotely by key operational users, ensuring that our assets and processes operate efficiently, minimising risks to customers and the environment. This RTS data also is a key feed into our compliance and regulatory reporting systems. ## Contract award ## Contract award

Timeline

  1. Completed: Award published2 December 2025
    Current notice
  2. Completed: Award date2 December 2025
  3. Next: Contract expiry date31 January 2035in 8 years

About the buyer

Yorkshire Water Services Ltd is a regulated water and wastewater utility operating across the Yorkshire region, with prices, performance and investment plans overseen by Ofwat. Tenders and opportunities are advertised through Achilles' Utilities Vendor Database and the government's Find a Tender Service. Sourcing events, purchase orders and invoicing all run through the SAP Ariba platform. Suppliers register through the Supplier Information Portal before bidding. The Water Bidding Market opens a separate route for third parties proposing water resource, leakage or demand management solutions. All procurement follows the Utilities Contracts Regulations 2016 and the Procurement Act 2023.

£434bn was the total UK public sector procurement spend in FY 2025/26.

Over the past 5 years, most of Yorkshire Water Services Ltd's contract awards have been in IT services, business services and repair and maintenance.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 72200000 · Software programming and consultancy services
  • 72300000 · Data services

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