Mini Competition using G Cloud Framework for Oracle Fusion Managed Service Provider - AWARD
Details
- Supplier(s)
- Sera Neon Ltd
- Value
- £794,300
- Duration
- 3 years
- Topic
- Information systems or technology strategic review and planning services
- Published
- 2 December 2025
- Source
- uk:contracts_finder
Tender description
Sandwell Metropolitan Borough Council (SMBC) is seeking a qualified Managed Service Provider (MSP) to deliver a comprehensive Oracle Managed Support Service for Oracle Fusion. This follows the council's successful implementation of Oracle Fusion in September 2025, replacing the legacy Oracle SBS system. The new system supports approximately 4,500 internal users and an additional 10,000 users across schools and Sandwell Children's Trust. The current support contract, delivered by Infosys, is due to end on 31st December 2025
Timeline
- Completed: Award published2 December 2025Current notice
- Completed: Award date1 January 2026
- Next: Contract expiry date31 December 2028in 2 years
About the buyer
Sandwell Metropolitan Borough Council is a local authority covering the Black Country, and advertises its contract opportunities through In-Tend, its electronic procurement portal. Suppliers register with In-Tend to receive alerts on contracts in their sector and request tender documents. Social value counts alongside price when contracts are awarded, weighing the wider benefit to Sandwell's communities. Think Sandwell, the council's business gateway, links local companies to the tendering system and supports bids from social enterprises and the voluntary sector. Contract procedure rules and a public contracts register set out how each tender is run.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Sandwell Metropolitan Borough Council's contract awards have been in construction work, repair and maintenance and health and social work.
Relevant CPV codes
- 72222000 · Information systems or technology strategic review and planning services
- 72222300 · Information technology services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@sandwell-metropolitan-borough-council.gov |
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