Maternity and Neonatal Voices Partnership (MNVP) service to NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board (BNSSG ICB)

Tender description

NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board (BNSSG ICB) sought a provider to commission a Maternity and Neonatal Voices Partnership (MNVP) service for the BNSSG Local Maternity and Neonatal System (LMNS). The MNVP will act as an independent service user-led partnership, working alongside maternity and neonatal providers to gather, analyse and present the experiences of women, birthing people, babies and families, and support continuous quality improvement and co-production. The service will involve structured engagement, outreach, data collection and analysis, representation at LMNS governance meetings, and collaboration with maternity and neonatal clinical teams across the two acute Trusts within BNSSG. The service will deliver against national MNVP guidance and required outcomes set out by NHS England. The Provider will employ a small core MNVP team (Trust Lead, Neonatal Lead and Engagement role) and provide the infrastructure, governance, supervision, digital systems and support required to deliver a robust and representative MNVP service. Key components of the service include: • Engagement activity across Bristol, North Somerset and South Gloucestershire. • Culturally safe, trauma-informed and inclusive approaches tailored to diverse communities. • Strong representation of Black, Asian and minoritised voices, deprived communities, and seldom-heard groups. • Collection, analysis and thematic reporting of qualitative and quantitative feedback. • Co-production of improvement activities with families and system partners. • Active attendance at LMNS governance, safety and quality forums. • Support for MNVP volunteers. • Social media and communications activity to promote engagement. The MNVP Strategic and Commissioning Lead will remain employed by BNSSG ICB and will work closely with the commissioned provider. The contract is for 2 years with an optional extension of up to 1 year. The value of the contract is £90,000.00 per annum, giving a total contract value of £180,000.00 for the initial 2 year term and £270,000 if the full 1 year extension is adopted. The new contract will commence on the 15th of May 2026 with mobilisation planned from April 2026