LAS Avaya Aura & Avaya IPOffice Support & Maintenance
Details
- Published
- 2 December 2025
- Submission
- 9 January 2026
- Source
- uk:atamis:dhsc
Tender description
The London Ambulance Service NHS Trust is seeking to appoint a suitable supplier who will provide licensing & support for the Trust’s Avaya Telephony infrastructure. The scope of the procurement comprises the supply of licenses, hardware, subscriptions and 24 hour support & maintenance. The successful supplier will also be required to provide any essential software upgrades during the contract term. This procurement is issued under lot 4C of the Crown Commercial Services Network Services 3 (RM6116) framework.
Timeline
- Completed: Tender published2 December 2025Current notice
- Completed: Submission date9 January 2026
About the buyer
London Ambulance Service NHS Trust runs 999 ambulance services across the capital and buys as an NHS healthcare provider. Much of its procurement runs through the NHS London Procurement Programme and the Southern Ambulance Services Collaborative. Wider agreements come via the Government Commercial Agency's frameworks. The Chief Finance Officer holds overall responsibility for procurement spend.
Purchases follow the Procurement Act 2023 and, for clinical services, the Provider Selection Regime.
Over the past 5 years, most of London Ambulance Service NHS Trust's contract awards have been in repair and maintenance, transport equipment and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-ambulance-service-nhs-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-ambulance-service-nhs-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-ambulance-service-nhs-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-ambulance-service-nhs-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-ambulance-service-nhs-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-ambulance-service-nhs-trust.gov |
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