Devon ICB- Waiting Well Service
Details
- Supplier(s)
- LIVING OPTIONS DEVON/ Disability Together
- Value
- £292,000
- Duration
- 4 months
- Topic
- Health and social work services
- Published
- 5 December 2025
- Source
- uk:find_a_tender
Tender description
The Waiting Well service provides non-clinical support to long waiting patients who are on waiting lists for elective care. Living Options Devon (LOD) is the lead organisation delivering this service and has worked in partnership with the Wolseley Trust (Plymouth), Torbay Community Development Trust (Torbay) and DisAbility Cornwall to connect patients who are waiting for elective care to the community support available in their local area. This supports them to maintain their independence and empowers patients to make decisions about their ongoing care and condition. This service is in scope of section 9 (Light Touch Contracts) of the Procurement Act 2023 and below the Light touch threshold of £663,540. ## Contract award
Timeline
- Completed: Award published5 December 2025Current notice
- Completed: Award date5 December 2025
- Completed: Contract expiry date30 March 2026
About the buyer
NHS Devon Integrated Care Board commissions health and care services across Devon as one of England's NHS integrated care boards, buying through its corporate services team. Specialist services such as dermatology and orthopaedics are commissioned through lead provider frameworks.
Procurement of health care services follows the Provider Selection Regime, introduced in 2024. Route B allows direct award to providers with no existing contract.
Over the past 5 years, most of NHS Devon Integrated Care Board's contract awards have been in health and social work, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-devon-integrated-care-board.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-devon-integrated-care-board.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-devon-integrated-care-board.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-devon-integrated-care-board.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-devon-integrated-care-board.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-devon-integrated-care-board.gov |
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