Awarded contract

AdviceAid selfServ

Details

Buyer: Royal Borough of Kingston upon Thames
Supplier(s): Neatlines Ltd
Value: £29,000
Duration: 5 years
Published: 2 December 2025
Source: uk:procontracts

Tender description

AdviceAid SelfServ is a solution to customers and the public on their needs and queries regarding homelessness.

Timeline

Completed: Award published2 December 2025
Current notice
Completed: Award date18 December 2025
Next: Contract expiry date17 December 2030in 4 years

About the buyer

Royal Borough of Kingston upon Thames is a local authority that buys under its own Contract Regulations, using a corporate contract first wherever one covers the purchase. Lower-value work goes to written quotations, preferably from local suppliers, or to call-off from a framework agreement or dynamic purchasing system.

A three-year Commercial Pipeline lists the larger procurements the council expects to run.

Over the past 5 years, most of Royal Borough of Kingston upon Thames's contract awards have been in transport services, architectural and engineering services and construction work.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@royal-borough-of-kingston-upon-thames.gov
Commercial Director	+44 •••• ••••••	••••••••@royal-borough-of-kingston-upon-thames.gov
Procurement Manager	+44 •••• ••••••	••••••••@royal-borough-of-kingston-upon-thames.gov
Category Lead	+44 •••• ••••••	••••••••@royal-borough-of-kingston-upon-thames.gov
Senior Buyer	+44 •••• ••••••	••••••••@royal-borough-of-kingston-upon-thames.gov
Contracts Manager	+44 •••• ••••••	••••••••@royal-borough-of-kingston-upon-thames.gov