Awarded contract

SWAST-5042-HRW Anonymous Concern Platform

Details

Supplier(s)
WorkInConfidence Ltd
Value
£28,668
Duration
3 years
Topic
IT software package
Published
28 November 2025

Tender description

The South Western Ambulance Service NHS Foundation Trust ("SWASFT") has entered into a contract for the supply of an Anonymous Concern Platform. This follows the successful completion of a below threshold, limited competition procedure conducted in accordance with the Procurement Act 2023. The appointed provider will supply a secure, anonymous two-way communication platform for staff engagement and concern reporting alongside a case management system. ## Contract award

Timeline

  1. Completed: Award published28 November 2025
    Current notice
  2. Completed: Award date28 November 2025
  3. Next: Contract expiry date9 December 2028in 2 years

About the buyer

South Western Ambulance Service NHS Foundation Trust runs emergency and urgent care across the south west of England as an NHS ambulance trust. Every tender and sourcing exercise runs through Atamis Select, the Trust's e-sourcing portal. The Trust takes part in a supplier engagement programme run with NHS England. Invoicing and purchase-to-pay processing route through NHS Shared Business Services. The Trust covers 10,000 square miles, a fifth of mainland England, from Cornwall to Gloucestershire. A public contracts register lists live agreements for suppliers to check.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of South Western Ambulance Service NHS Foundation Trust's contract awards have been in software and information systems, construction work and furniture and furnishings.

Relevant CPV codes

  • 48517000 · IT software package

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