SWAST-5042-HRW Anonymous Concern Platform
Details
- Supplier(s)
- WorkInConfidence Ltd
- Value
- £28,668
- Duration
- 3 years
- Topic
- IT software package
- Published
- 28 November 2025
- Source
- uk:find_a_tender
Tender description
The South Western Ambulance Service NHS Foundation Trust ("SWASFT") has entered into a contract for the supply of an Anonymous Concern Platform. This follows the successful completion of a below threshold, limited competition procedure conducted in accordance with the Procurement Act 2023. The appointed provider will supply a secure, anonymous two-way communication platform for staff engagement and concern reporting alongside a case management system. ## Contract award
Timeline
- Completed: Award published28 November 2025Current notice
- Completed: Award date28 November 2025
- Next: Contract expiry date9 December 2028in 2 years
About the buyer
South Western Ambulance Service NHS Foundation Trust runs emergency and urgent care across the south west of England as an NHS ambulance trust. Every tender and sourcing exercise runs through Atamis Select, the Trust's e-sourcing portal. The Trust takes part in a supplier engagement programme run with NHS England. Invoicing and purchase-to-pay processing route through NHS Shared Business Services. The Trust covers 10,000 square miles, a fifth of mainland England, from Cornwall to Gloucestershire. A public contracts register lists live agreements for suppliers to check.
UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.
Over the past 5 years, most of South Western Ambulance Service NHS Foundation Trust's contract awards have been in software and information systems, construction work and furniture and furnishings.
Relevant CPV codes
- 48517000 · IT software package
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@south-western-ambulance-service-nhs-foundation-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@south-western-ambulance-service-nhs-foundation-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@south-western-ambulance-service-nhs-foundation-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@south-western-ambulance-service-nhs-foundation-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@south-western-ambulance-service-nhs-foundation-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@south-western-ambulance-service-nhs-foundation-trust.gov |
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