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Awarded contract

SMAX Premium Service Desk

Details

Buyer
Royal Cornwall Hospitals NHS Trust
Supplier(s)
IOCO SOLUTIONS LIMITED
Value
£294,285
Duration
5 years
Topic
Software package and information systems
Published
24 November 2025
Source
uk:find_a_tender

Tender description

Renewal of existing service desk platform - licence, maintenance and hosting ## Contract award

Timeline

  1. Award published24 November 2025
    Current notice
  2. Award date24 November 2025
  3. Contract expiry date28 December 2030in 4 years

About the buyer

Royal Cornwall Hospitals NHS Trust runs acute hospital services in Cornwall, and buys as an NHS trust. The Trust is a member of the Peninsula Purchasing and Supply Alliance. The Procurement Department covers goods, services, temporary staffing and capital expenditure.

Over the past 5 years, most of Royal Cornwall Hospitals NHS Trust's contract awards have been in health and social work, IT services and fuel and energy.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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