Awarded contract

Retail Ticketing Solution (RTS)

Details

Value
£6,727,252
Duration
3 years
Topic
Ticket-validation machines
Published
28 November 2025

Tender description

Contract details notice for the award of the new Retail Ticketing Solution (RTS). ## Contract award Title: TfW Retail Ticketing Solution (RTS)

Timeline

  1. Completed: Award date26 November 2025
  2. Completed: Award published28 November 2025
    Current notice
  3. Next: Contract expiry date14 December 2028in 2 years

About the buyer

Transport for Wales runs and develops the country's rail, bus and active travel networks, buying as a central body with its own procurement and supply chain team. Every tender is advertised on Sell2Wales, the Welsh government's open tendering portal, where registration is free for suppliers. Above-threshold opportunities are also published on the UK government's Find a Tender Service. A dedicated procurement portal now carries every new tender opportunity. Pipeline notices and preliminary market engagement notices give suppliers early sight of contracts still to come. Procurement decisions follow the Procurement Act 2023 and the Procurement (Wales) Regulations 2024.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Transport for Wales's contract awards have been in business services, construction work and IT services.

Relevant CPV codes

  • 30123100 · Ticket-validation machines
  • 30144200 · Ticket-issuing machines
  • 34900000 · Miscellaneous transport equipment and spare parts
  • 34980000 · Transport tickets
  • 48110000 · Point of sale (POS) software package
  • 50316000 · Maintenance and repair of ticket-issuing machinery
  • 50317000 · Maintenance and repair of ticket-validation machinery
  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
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Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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