Awarded contract

Real Time Passenger Information Hardware and Software Solution

Details

Value
£200,000
Topic
Software-related services
Published
27 November 2025

Tender description

A single supplier for both RTI hardware and software is sought to continue with the delivery of real time information and static messaging across the existing bus station and bus stop screens and QR codes, and to expand and enhance the RTI offer across the Liverpool City Region. The new RTI offer will include improved accessibility for customers through audio functionality, richer content with journey planning and interactive local area maps, and low power options such as e-ink and solar-powered screens. Screen hardware currently installed across the network will continue to be supported and maintained by the existing contractor until the point at which the screen is removed due to end of life or replacement. New screens will be installed on a rolling programme in line with wider Merseytravel projects to deliver a new and improved RTI offer at bus stations, interchanges and bus stops. Screen purchases will be made using a call-off from a single party framework. The type of screen installed at each location will be determined by factors such as power source, patronage and the objectives of the delivery project under which the RTI improvement is being progressed. Lot 1: A open procedure was undertaken to source a single supplier for a framework agreement for the above services on several stations across Liverpool.

Timeline

  1. Completed: Award date26 November 2025
  2. Completed: Award published27 November 2025
    Current notice

About the buyer

Merseytravel delivers transport across the Liverpool City Region, and buys as a local government organisation on behalf of the Liverpool City Region Combined Authority, acting as its strategic transport adviser. Spend data covering all supplier payments is published every month in the interest of transparency.

Over the past 5 years, most of Merseytravel's contract awards have been in construction work, IT services and software and information systems.

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