Awarded contract

Guide Communicator Service for Deafblind

Details

Value
£300,000
Topic
Interpretation services
Published
25 November 2025

Tender description

NHS Greater Glasgow and Clyde (NHSGGC) is seeking an organisation to provide specialist support services to individuals with a dual sensory impairment (those who have both hearing and sight loss). The goal of the service is to enable individuals to access health service provision interventions more effectively, helping to remove communication and accessibility barriers. Lot 1: The commissioned service will provide high-quality, specialist support for individuals with dual sensory impairment to ensure equitable access to NHS services and health interventions. The supplier will provide specialist communication and guiding support to deafblind individuals, enabling access to healthcare services and the completion of daily living tasks. The supplier will provide and facilitate access to health improvement activities tailored for deafblind individuals. These activities are designed to enhance health literacy, encourage healthy behaviours, and support long-term well-being The service will offer a transcription facility converting written patient information from English to Braille, upon request. This ensures patients who are blind or deafblind can independently access their healthcare information.

Timeline

  1. Completed: Award published25 November 2025
    Current notice
  2. Completed: Award date10 December 2025

About the buyer

NHS Greater Glasgow and Clyde is a Scottish healthcare board with its own Procurement Department. National contracts are used wherever possible, drawn from National Procurement, part of NHS National Services Scotland. Scottish Procurement frameworks and Crown Commercial Service contracts cover much of the rest. Requirements outside a national agreement go to Board-level tenders on Public Contracts Scotland. Pharmacy, capital planning, eHealth and estates each manage their own specialist procurement. Suppliers can register interest through its supplier enquiries team.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of NHS Greater Glasgow and Clyde's contract awards have been in architectural and engineering services, business services and health and social work.

Relevant CPV codes

  • 79540000 · Interpretation services
  • 98000000 · Other community, social and personal services

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